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VOLUNTEER Transgender Health and Wellness Program in Indianapolis, IN at Eskenazi Health

Date Posted: 5/19/2019

Job Snapshot

Job Description

Organization: HHC

Eskenazi Health is an organization that celebrates diversity, and seeks to engage a diverse volunteer workforce. We actively encourage all individuals to apply to volunteer and to seek advancement opportunities. Eskenazi Health also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at: 317-880-3311.

Program Summary:

The Transgender Health and Wellness Program is looking for volunteers (non-paid) to help a variety of tasks over an extended period of time. Some of these projects may include appointment reminder phone calls, registering new patients and assisting with support group planning. Other projects focus on administrative duties (i.e. mailing new patient letters, building new patient folders, writing articles for newsletter submissions, analyzing reports, etc.).   

Qualifications: 

Applicants must be passionate about working to improve transgender people’s access to and experience with health care. Applicants must have a basic understanding of gender identity and sexual orientation and how these identities shape a person’s experience with the world and with health care in particular. Knowledge of Microsoft Word and Excel is recommended but not required. Basic computer and telephone skills are required if interested in work involving patient contact. Transgender individuals are encouraged to apply.    

Duties & Responsibilities:

  1. Assess patient room and environment of care (ensuring no clutter, items within patient reach, walkways clear, bathroom clean).
  2. Report patient requests, and other observations, to staff.
  3. Conduct continual service rounding on inpatient care areas to promote patient satisfaction.
  4. Restock supplies, file, answer phones and other clerical needs.
  5. Complete all necessary paperwork and evaluation forms following each interaction.
  6. Follow all policies and procedures set forth by Eskenazi Health.
  7. Perform related duties as assigned.
  8. Must comply with HIPAA standards, policies and procedures of maintaining confidentiality of patient and medical information.
  9. Volunteers are not permitted to:
    1. Position, lift or transfer patients in/out of bed, chair or wheelchair.
    2. Transport patients confined to hospital beds.
    3. Communicate clinical information to patients, clients, visitors or family members.
    4. Document clinical information.
    5. Interpret/translate clinical information in another language.

 Requirements:

  1. Volunteers must be at least 18 years of age.
  2. Successful completion of the application, interview, hospital volunteer orientation, and position specific departmental training.
  3. Volunteers will be required to submit to criminal background inquiry, national governmental sanction check, child abuse clearance, sexual offender registry clearance and Occupational Health Screening.
  4. Volunteers must be able to communicate clearly and effectively with patients, visitors and staff.
  5. Volunteers must be able to support excellence in customer service by demonstrating a positive attitude and maintaining a professional appearance.
  6. Successful completion of AIDET and PRIDE traning.

It is Eskenazi Health’s philosophy and policy to treat employees, volunteers and applicants fairly and without regard to sex, race, color, religion, national origin, ancestry, age, sexual orientation, gender identity, veteran’s status or physical or mental ability. Discrimination against any employee, volunteer or applicant based on any of these conditions will not be allowed or tolerated. For additional questions please contact us at: 317-880-3311.

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