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LEAD CARE COORDINATOR-RESIDENTIAL SVCS in Indianapolis, IN at Eskenazi Health

Date Posted: 5/10/2019

Job Snapshot

Job Description

Organization: HHC

Eskenazi Health Midtown Community Mental Health, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. Eskenazi Health Midtown offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

Eskenazi Health Midtown, Indiana’s first community mental health center has a philosophy of care that stresses strength-based, community centered treatment that utilizes the recovery model and welcomes all patients from children to seniors. 

Midtown’s mission is to Advocate, Care, Teach and Serve, with special emphasis on the vulnerable populations of Marion County, Indiana. Midtown is comprised of several clinics, outreach centers and community based services whose primary mission is to serve individuals with serious mental illness and chronic addictions, as well as seriously emotionally disturbed children and their families.

Eskenazi Health Midtown is seeking a Lead Care Coordinator who will assist Care Coordinators and Support Specialists in determining appropriate interventions to aid clients in reaching their treatment goals. This position collaborates with the Clinical Program Coordinator and Manager in program design, implementation and evaluation.

A successful Care Coordinator:

  • Proactively contributes to Eskenazi’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi values of Professionalism, Respect, Innovation, Development and Excellence
  • Serves as a role model and clinical resource for other Care Coordinators and Support Specialists
  • Assists Care Coordinators and Support Specialists in determining appropriate interventions to aid clients in reaching their treatment goals
  • Offers input for staff performance appraisals
  • Monitors and assists staff in maintaining productivity standards
  • Collaborates with Clinical Program Coordinator and Manager in program design, implementation and evaluation
  • In collaboration with the MD/CNS and treatment team, formulates, develops and revises plan of care
  • Insures the timely completion of all client documentation per policy
  • Uses discretion and independent judgment to develop treatment plans, in consultation with the treatment team
  • Prioritizes and subsequently coordinates treatment activities and both internal and external referrals for a caseload
  • Interviews patients and significant others to gather information for Biopsychosocial assessments and reassessments and ANSA/CANS assessments
  • Assesses patient treatment progress to evaluate success of treatment planning, and updates treatment plans at intervals indicated by guidelines
  • Advocates for clients to ensure access to needed services
  • Implements treatment plans, coordinates service revisions based on treatment plans
  • Monitors client progress, reporting to the team successes and challenges
  • Identifies and establishes a set of alternative resources in the community to be accessed to meet a wide variety of patient needs related to all life domains
  • Identifies any high risk patient symptoms or circumstances that would result in risk for self-harm or harm to others, and notifies appropriate higher clinical level staff for consultation
  • Documents client treatment activities and client progress toward treatment goals
  • Completes appropriate legal documentation as indicated on treatment plan
  • Interprets and applies service and billing procedures according to client needs; completes billing according to guidelines for timeliness and accuracy
  • Works with family, significant others and community supports to assist client in meeting goals
  • Assists clients in accessing community resources; keeps accurate and updated information about resources
  • Within scope of practice, assists other team members in covering client needs
  • Alters activities/behaviors to reflect and ensure adequate care appropriate to the age of clients served

In Residential Services:

  • Coordinates and supervises facility staff in the development, implementation, and integration of activities in 16-24 hour residential facilities to ensure the safety of the clients and support a smooth operation of the facility
  • Performs crisis intervention on-site as well as an on-call basis
  • Ensures the facility environment meets all required safety and cleanliness standards
  • Ensures adequate staff coverage in the facility and may be required to work alternate shifts/days to support this
  • Ensures that processes are in place to provide a tracking system so that all client funds are allocated properly and recorded

The qualified candidate will:

  • Bachelor’s degree in social work, substance abuse, education, counseling, psychology, sociology, criminal justice or related field, plus one year of related work experience
  • May substitute a Master’s degree in social work, substance abuse, education, counseling, psychology, sociology, criminal justice or related field if no prior experience in mental health
  • Valid Indiana driver’s license

Eskenazi Health offers comprehensive benefits including, tuition reimbursement, retirement plans through OneAmerica, various on-campus dining options, a free fitness gym, free employee wellness programs, sky farm access and more. Come and be a part of our PRIDE values!

Eskenazi Health Midtown's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.

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