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FLOOR CAPTAIN - MEDICAL ASSIST in Indianapolis, IN at Eskenazi Health

Date Posted: 5/19/2019

Job Snapshot

Job Description

Organization: HHC

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 315-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

POSITION LOCATED AT: Eskenazi Health Center Westside

2732 W. Michigan St. Indianapolis, IN 46222

JOB SUMMARY:

The Floor Captain - Medical Assistant coordinates and delivers direct patient care for his/her assigned team within the healthcare setting.  This position delivers courteous, sincere and sincere customer service.  The Floor Captain assigns team members role-appropriate responsibilities and authority and performs conflict resolution when needed.  This position assists site management in meeting budget targets and assures adequate resources are available.  The Floor Captain engages the patient care team to achieve excellence in patient care and management.

REQUIREMENTS:

  • Graduation from an accredited program for the medical assistant 
  • Three years progressive professional experience as a medical assistant strongly preferred
  • Bilingual in English and Spanish preferred; may be deemed necessary at certain locations
  • Proficient verbal and written communication skills.
  • Must complete lean process training within the first year of assignment. Can be extended if class is not offered by Eskenazi Health.

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for three consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.

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