WORKFORCE DEVELOPMENT MANAGER in Indianapolis, IN at Eskenazi Health

Date Posted: 11/27/2019

Job Snapshot

Job Description

Organization: HHC

Division:Eskenazi Health  

Sub-Division: FQHC  

Req ID:  2204 

Schedule: Full Time 

Shift: Days 

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 315-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.


The mission of Fathers and Families Center is “To build a noble legacy of fatherhood – assisting fathers in achieving self-sufficiency and in strengthening families to improve the life chances of children.” We accomplish this by working with fathers to help them to be better partners, providers and parents for their fragile families.

The Workforce Development Manager furthers this mission by leading the Workforce Development Team, with responsibility for the development, implementation, and effective operation of education, training, job readiness, job placement/retention and other services, all for the benefit of fathers and their fragile families. The Workforce Development Team accomplishes this by matching participants with appropriate job opportunities, from Any Job to a Better Job to a Career. The Team also provides support to help fathers to be successful in the workplace, including employability skills, technical skills and assistance in navigating barriers to employment.


Management: Through judicious oversight of the employment team and in cooperation with the management team, manages delivery of employment services to improve outcomes for participants; this includes but is not limited to:

  • In cooperation with the Director of Programs and Evaluation, enhances and implements strategic plan outcomes related to workforce development
  • Manages Workforce Development staff, including professional development, evaluation, work planning, mentoring and facilitating cooperation with other teams
  • Manages staff efforts to maintain data collection and quality; maintains compliance with reporting and other requirements imposed by funders/grantors as well as board and executive staff
  • Judiciously deploys and tracks available resources to optimize their impact on participant outcomes, including but not limited to barrier assistance, certification/training fees, and tuition

External Relationships: Engages with a full range of partners within the Indianapolis Workforce Development Ecosystem and beyond to further the workforce development goals of Fathers and Families Center; this includes the following:

  • Provides leadership on employer engagement and outreach activities for successful placement and retention of participants
  • Works with management and executive team to identify and cultivate employers who will support the organization financially
  • Stays current with trends and best practices in the field of workforce development, adjusting strategy to produce optimal results
  • Maintains and expands upon partnerships with over 100 businesses willing to hire Fathers and Families Center participants
  • Builds and maintains a sustainable network of partners who can help FFC fulfill its mission
  • Builds and expands relationships with Fathers and Families Center’s network of employers, funders and other partners through events such as the Annual Employer Reception and Career Fairs
  • Identifies job opportunities and industry sectors with strong growth potential and career advancement opportunities
  • Works with businesses and community partners to identify key competencies sought by employers in a diverse range of industry sectors

Education and Training: Works in partnership with community partners and local businesses to develop and implement successful strategies to increase participant employability through classroom education, on-the-job training and access to in-demand certifications and credentials; this includes, but is not limited to:

  • Manages Fathers and Families Center’s Education Team to help participants prepare for and successfully obtain their Indiana High School Equivalency degree
  • Works with HSE teacher to continuously improve methods and curricula to generate excellent participant outcomes
  • Works with management team to research, develop and update hard and soft employment skill curricula in accordance with best practices and evidence-based models to ensure curricula are current, relevant and effective
  • Works with management team to implement evaluation protocols, including real-time comprehension checks and other appropriate measures of improvement in students’ readiness to pass the HSE exam
  • Works with staff and community partners to identify training opportunities that improve employability and increase wages for participants, including apprenticeships, industry-recognized certifications and credentials and post-secondary education
  • Delivers classroom instruction as needed


  • Bachelor’s degree from an accredited university required; MBA or related advanced degree preferred
  • Five to seven years of direct service experience in workforce development, including demonstrated track record in program development, partnership development, coordination and job placement/retention
  • Three to five years of experience leading a high-performing team, preferably in a nonprofit setting
  • Experience with client and outcome tracking software; experience with Social Solutions’ Efforts to Outcomes preferred
  • Experience with adult education/training a plus
  • Valid Indiana driver’s license that meets Eskenazi Health’s driving policy standards
  • Must have own transportation

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.