Volunteer Services Office Assistant in Indianapolis, IN at Eskenazi Health

Date Posted: 11/19/2019

Job Snapshot

Job Description

Organization: HHC

Eskenazi Health is an organization that celebrates diversity, and seeks to engage a diverse volunteer workforce. We actively encourage all individuals to apply to volunteer and to seek advancement opportunities. Eskenazi Health also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at: 317-880-3311.

Position Title:  Volunteer Office Assistant

Summary:  This non-paid Volunteer Services Office Support Assistant will work with the manager of Eskenazi Health Volunteer Services to support the daily operations of the Volunteer Services department.

Duties & Responsibilities:

  • Be available a minimum one day a week, 4 hours per shift, between 8a.m. and 4p.m., Monday - Friday.
  • Print and deliver Eskenazi Health online e-greetings to patients.
  • Distribute meal tickets.
  • Assemble and mail volunteer birthday greetings and other mailings as assigned.
  • Assist in entry and upkeep of volunteer tracking software.
  • Assist with entry and review of volunteer clocking transactions.
  • Scanning and entry of program materials into data collection software.
  • Assist with Wellness program equipment maintenance and upkeep.
  • Follow all policies and procedures set forth by Eskenazi Health and Eskenazi Health Volunteer Services.
  • Perform related duties as assigned.
  • Must comply with HIPPA standards, policies and procedures of maintaining confidentiality of patient and medical information.

Volunteers are not permitted to:

  • Position or lift patients in/out of bed, chair or wheelchair.
  • Transport patients confined to hospital beds.
  • Communicate clinical information to patients, clients, visitors or family members.
  • Document clinical information.
  • Interpret/translate clinical information in another language.


  • Volunteer must be at least 18 years of age.
  • Successful completion of the application, interview, online volunteer orientation, and position specific departmental training.
  • Volunteers will be required to submit to a criminal background inquiry and Occupational Health Screening.
  • Must have excellent customer service skills.
  • Should have, at least, basic computer skills, with a willingness to learn how to operate various computer programs.

It is Eskenazi Health’s philosophy and policy to treat employees, volunteers and applicants fairly and without regard to sex, race, color, religion, national origin, ancestry, age, sexual orientation, gender identity, veteran’s status or physical or mental ability. Discrimination against any employee, volunteer or applicant based on any of these conditions will not be allowed or tolerated. For additional questions please contact us at: 317-880-3311.


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