RN- Teen Care Westside Outpatient Health Center in Indianapolis, IN at Eskenazi Health

Date Posted: 12/25/2019

Job Snapshot

Job Description

Organization: HHC

Division:Eskenazi Health  

Sub-Division: FQHC  

Req ID:  2704 

Schedule: Full Time 

Shift: Days 

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 315-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.


The Registered Nurse maintains safe patient care and advocates for patient safety in collaboration with staff, other departments, safety rounds findings, regulatory/risk management findings, system initiatives. This position effectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, and the Indiana Nurse Practice Act.


  • Models Eskenazi mission:  Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County.
  • Models Eskenazi values:  respect all people; give excellent service; work with integrity; provide superior quality healthcare emphasizing patient safety; always learning and developing; and be a good steward of our resources.
  • Functions as a role model for all staff.
  • Promotes a healthy work environment for staff while encouraging collaboration.
  • Maintains safe patient care and advocates for patient safety in collaboration with staff, other departments, safety rounds findings, regulatory/risk management findings, system initiatives.
  • Communicates safety issues and actual or potential errors through system reporting mechanisms, and demonstrates shared accountability for safe practices.
  • Effectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, and the Indiana Nurse Practice Act.
  • Participates in the identification of clinical or operational performance improvement opportunities and in performance improvement activities using evidence based practice.
  • Utilizes the nursing process by demonstrating appropriate assessment, planning, implementation, and evaluation of patient care.  Works in conjunction with other care providers. 
  • Utilizes established protocols to manage phone, walk-in triage of patients to identify level of care needed, triage priority, and implementation of an appropriate plan of action.
  • Provides, insures the provision of, patient care which reflects nursing intervention and takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals.  Alters activities/behaviors ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, elderly)
  • Documents assessments, and all other nursing activities (including medication administration) legally, legibly, concisely, descriptively per policy/procedure.  Monitors follow-up of tests and lab studies done and notifies provider.
  • Teaches patient/significant other appropriate health information and shares written informational material if available.  Documentation includes evidence of appropriate patient/significant other teaching, and understanding of these instructions is documented in the medical record.
  • Integrates cultural/population specific diversity needs into patient care as well as integrating physiological, psychological and cultural needs.
  • Demonstrates effective verbal and non-verbal communication skills in working with staff, patients/families, providers, other departments and external contacts.
  • Delegates tasks appropriately, based on patient needs and staff skill sets.
  • Able to supervise other staff, and assume supervisory functions in the absence of the Charge Nurse/Clinic Manager.
  • Effectively acts as preceptor and supports the development of other staff and formal students.  Serves as resource to staff.
  • Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.
  • Performs other duties as assigned.


  • May be required to supervise and/or perform any clinic/site-specific tests, procedures, etc.
  • Utilizes effective interpersonal communication strategies/skills to achieve desired outcomes
  • Assists with the orientation process for new staff members
  • Able to function effectively in emergency situations.
  • For Juvenile Detention Center, demonstrates knowledge of standards for health services in juvenile detention facilities.


  • Current Indiana license as a Registered Nurse or eligibility for Indiana licensure
  • A minimum of 1 year of professional nursing experience is required
  • CPR certification (American Heart Association Healthcare Provider preferred)



  • Skill in using/operating specialized equipment
  • Competence/accountability in administering medications, treatments, performing tests
  • Exhibits good communication skills to include effective listening and interviewing techniques
  • Demonstrates knowledge of diseases/symptoms, usual treatments/ medications /interventions, current clinical concepts
  • Demonstrates ability to function as member of the healthcare team and to delegate responsibilities/duties appropriately.
  • Able to follow oral/written instructions and record/interpret information accurately.
  • Demonstrates basic computer skills.
  • Demonstrates critical thinking skills and can give rationale.
  • Performs CPR when situation indicates.
  • Bilingual (Spanish/English) preferred, easily understood in both languages


  • Ensuring the provision of safe, effective care
  • Providing for patient safety, confidentiality, protection of health information
  • Includes supervising/assigning work to others
  • Maintains patient and family confidentiality
  • Maintains protected health information in accordance with HIPAA privacy guidelines and regulations


  • Employee may work independently under the general direction of their leader


  • Continuous contact with patients, visitors, health team members, students, inter/intra departmental personnel to provide/obtain services
  • Frequent external contact with patients, families, health care and social service agencies, to obtain/provide information or make referrals


  • Physical stamina required for considerable walking, standing, physically assisting patients.  Must be able to squat, stoop, bend, twist, kneel, reach above head in order to meet patient needs/work with patient equipment.
  • Mentally capable of processing information quickly.
  • Flexibility required in response to changing situations, workloads, assignments, priorities.
  • May not work with “devices” that limit ability to perform duties or impede hand washing;  duties may be reassigned.
  • Able to respond immediately/move quickly in emergency situations.
  • Able to perform duties and effectively respond in stressful environments and situations.
  • Able to remain awake and alert when on duty.
  • Willing and able to wear/use appropriate personal protective equipment (PPE).
  • Able to report to work during severe weather conditions.
  • For Juvenile Detention Center (JDC), additional training in JDC policies/procedures and processes.


  • Clinic office environment
  • Exposure to communicable diseases, infections, pathogens
  • Risk of injury from lifting/moving patients or equipment or combative persons
  • For Juvenile Detention Center, locked environment with electronic tracking device worn while on duty

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.


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