Nursing Staff Development Coordinator - Clinical Education Liason in Indianapolis, IN at Eskenazi Health

Date Posted: 11/21/2020

Job Snapshot

Job Description

Organization: HHC

Division:Eskenazi Health  

Sub-Division: Hospital  

Req ID:  7112 

Schedule: Full Time 

Shift: Days 

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status


Job Role Summary

The Nursing Staff Development Coordinator plans, develops, implements, manages, coordinates and evaluates clinical education programs to include competency based orientation, clinical in-service and continuing education programs, in collaboration with management, within designated clinical practice area(s).

Essential Functions and Responsibilities

  • Proactively contributes to Eskenazi's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi values.
  • Plans, develops, implements, manages, coordinates and evaluates clinical education programs to include competency based orientation, clinical in-service and continuing education programs, in collaboration with management, within designated clinical practice area(s).
  • A clinical education resource/expert, and clinical practice resource for identified area, collaborates with clinical colleagues to meet clinical education needs and program planning.
  • Plans, organizes, facilitates, and evaluates competency-based orientation and role entry programs for all levels of clinical staff.
  • Monitors orientee development and progress through six month evaluation; advocates for orientee.
  • Develops and maintains clinical area staff, competency and skill training programs for all level of clinical staff in collaboration with area leadership.
  • Identifies and facilitates opportunities for professional development and/or continuing education at incremental employee tenure points.
  • Facilitates communication regarding resources and methodologies for educational development.
  • Provides leadership and sets direction for focused clinical educational programs throughout the WHS system.
  • Effectively consults, advocates and serves as resource for organizational support for clinical education and development programs via policy recommendation, role clarification, resource coordination, budget input, participation programs and staff requests.
  • Demonstrates effective teaching and presentation skills and effectively utilizes a variety of instructional methodologies.
  • Maintains teaching/education materials in multiple formats, easily retrievable by learners, clinical coaches and colleagues.
  • Maintains all aspects of education records and documents in compliance with departmental, organizational, regulatory and external agency requirements in systematic, easy to retrieve system.
  • Maintains and reports productivity and quality data and information routinely.
  • Maintains assigned QI/PI projects, reporting and distributing information as assigned.
  • Participates and/or develops, reviews, revises relevant policies to ensure they are up to date and reflect Evidence-Based Practices (EBP).
  • Integrates practice, education, and evidence-based models into all education programs.
  • Coordinates evaluation and selection of educational materials/resources. Assures that literacy level is appropriate for participant population.
  • Assures planning and development of programs based on assessment of individual and departmental/area learning needs.
  • Demonstrates team facilitation and group leadership skills to achieve program/project goals and delegates appropriately.
  • Oversees and coordinates development of system-wide multi-disciplinary documentary tools. Evaluates and assesses educational program outcomes for results on an ongoing basis which may be applied toward program planning.
  • Maintains clinical practice expertise to effectively assess staff competence for identified critical elements of practice.
  • Effectively interacts and functions with other professionals, other clinical practice areas and core programs regarding issues affecting patient care outcomes. Links program evaluation with key quality/performance improvement indicators.

Job Requirements

  • Bachelor's degree in nursing from an accredited college/university. Master's degree preferred. May substitute Bachelor's degree with Associate's degree plus action plan to complete Master's degree in specified timeframe by department.
  • Minimum of 4 years' experience in clinical practice area.
  • Minimum of 2 years teaching/education experience preferred.
  • Maintains instructor certifications for areas of responsibility (CPR, AHA etc).
  • Ability to be self-directed with variable hours.
  • Ability to work with frequent interruptions, to function effectively under stress, problem solve and adjust priorities as needed.

Knowledge, Skills & Abilities

  • Skills in clinical nursing practice for identified area.
  • Knowledge of practice standards.
  • Ability to use and coach age-appropriate communication skills.
  • Ability to analyze/interpret multiple variables, make decisions and prioritize workload: be flexible to changing demands, work effectively within time limitations, work independently and creatively; organize, delegate appropriately, maintain customer relations/skills while interacting with multi-disciplinary teams, provide consultation/contribute/and develop programs/lecture.
  • Communication (oral, body language and written) is effective and professional.
  • Participates independently, effectively and cooperatively with multi-disciplinary teams in implementing and coordinating continuing education programs within designated areas consisting of professional and paraprofessional staff.
  • Skills in curriculum/program development, problem solving, critical thinking and in-depth knowledge of principles/techniques of education/adult learning trends/techniques and research, community resources/services, division/department policies/procedures.
  • Knowledge of appropriate laws/regulations (Hospital, State Federal JCAHO, State Board of Health, Nurse Practice Act. OSHA, CDC, applicable professional organizations)
  • Functions independently and exercises sound judgment based on knowledge of services provided.
  • Demonstrates skill/knowledge to identify opportunities which enhance and expand services, and raise level of awareness regarding participants of educational programs.

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.


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