Mental Health Center- Addictions Program Manager in Indianapolis, IN at Eskenazi Health

Date Posted: 4/7/2021

Job Snapshot

Job Description

Organization: HHC

Division:Eskenazi Health  

Sub-Division: SEMHC  

Req ID:  7565 

Schedule: Full Time 

Shift: Days 

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status


Job Role Summary

The MCMHC Manager manages and coordinates day-to-day activities of site teams. This position works with the team in setting goals, and makes recommendations regarding additions to program and/or reallocation of staffing resources. This position also establishes quality/outcome indicators for programs and regularly assesses progress, reporting outcomes to the Leadership Team.

Essential Functions and Responsibilities

  • Proactively contributes to Eskenazi's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi values
  • Manages and coordinates day to day activities of site teams
  • Oversees staff from multiple disciplines
  • Endorses and models a strengths based, community centered model of care
  • Provides administrative/clinical supervision to program staff
  • Works with the team in setting goals, and makes recommendations regarding additions to program and/or reallocation of staffing resources
  • Leads consumer satisfaction and performance improvement initiatives
  • Establishes quality/outcome indicators for programs and regularly assesses progress, reporting outcomes to the Leadership Team
  • Establishes, monitors and manages the budget for area of responsibility
  • Supplies financial reporting data to finance staff in a timely manner (forecasts, variance reports etc.)
  • Ensures that client care follows established best practices
  • Continually assesses efficiency of programs and makes needed adjustments to assure maximum productivity and profit
  • Evaluates staff and supports staff development initiatives
  • Makes recommendations and participates in the process of hiring, transfers, personnel actions and terminations
  • Monitors all facilities and programs associated with the manager, assuring that their operation meets all regulatory requirements
  • Manages all contracts, grants and service agreements, fulfilling any internal or external reporting requirements
  • nages and coo

Job Requirements

  • Master's degree in social work, psychology, counseling or health administration
  • Five years of clinical experience in a mental health setting
  • A minimum of two years of management/supervision experience
If working in the Kathi and Bob Postlethwait Mental Health Recovery Center and Triage Unit the following is required:
  • BSN
  • Master's Degree preferred in psychiatric mental health nursing or be qualified by education and experience in the care of the mentally ill.
  • Must demonstrate competence to participate in interdisciplinary formulation of individual treatment plans to give skill nursing care and therapy, and to direct, monitor, and evaluate the nursing care furnished

Knowledge, Skills & Abilities

  • Computer skills and data analysis:
  • basic word processing and e-mail
  • data base analysis
  • spread sheet analysis
  • Communication:
  • advanced written and oral communication skills
  • use of age appropriate communication
  • Leadership and problem solving:
  • ability to perform as an agent of change
  • advanced supervision and team building skills
  • advanced problem solving skills
  • ability to respond to customer satisfaction concerns in an effective manner
  • ability to manage multiple priorities and tasks in a high stress environment
  • can identify, engage and establish effective partnerships with both internal departments and external agencies
  • Clinical management skills:
  • ability to apply UR/UM data to client care decisions, and to lead other staff in doing so
  • knowledge of current best practices
  • understands and leads staff in practicing the recovery model
  • full understanding of, and ability to teach treatment planning, biopsychosocial assessment and all levels of clinical documentation, and management of an audit process to assure documentation quality
  • All individuals working for the Opioid Treatment Program must have experience and training to safely manage therapeutic services to patients and to provide therapeutic services to patients receiving Opioid treatment medication.
  • Mental Status Exam
  • Medications
  • DSM IV
  • Legal
  • CPI
  • Functional Assessment (HAP),
  • CPR
  • Annual Education
  • CANS (Staff Working with Children)
  • Addictions

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.


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