Job Description

Organization: HHC

Division:Eskenazi Health  

Sub-Division: Hospital  

Req ID:  7798 

Schedule: Full Time 

Shift: Days 

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Exempt

Job Role Summary

The IS Training Specialist is an integral part of the IS Support team who will work with the Manager Information Services Training , subject matter experts, EHR management, and application team members to develop, deliver, and optimize the IS training program. This position requires strong organizational skills and the ability to manage multiple priorities. The position requires a background in instructional design/curriculum development and knowledge of adult learning methods and must possess excellent presentation skills, strong technical documentation skills, and proficiency in Microsoft Office.

Essential Functions and Responsibilities

• Responsible for mastering all IS applications and Eskenazi Health's specific workflows
• Develops and implements the training program for respective application(s)
• Builds, tests, and maintains the training environment
• Creates and maintains all training materials
• Trains and credentials additional classroom trainers to assist with end-user training
• Maintains policy and procedure documentation
• Maintains the training curriculum and training environment, and delivers ongoing training post-live

Job Requirements

• College degree preferred
• On-the-job Epic training
• Clinical or operational experience (recommended but not required)
• Epic certification (will obtain on-the-job)

Knowledge, Skills & Abilities

• A proficiency in Microsoft Word and Excel
• Skill and experience in adult education
• A detailed understanding of workflows and system configuration
• Strong interpersonal skills and effective communication skills
• Strong organizational skills
• A strong belief in the value of any application install
• The ability to write well

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.