Clinical Informatics Specialist II in Indianapolis, IN at Eskenazi Health

Date Posted: 2/5/2021

Job Snapshot

Job Description

Organization: HHC

Division:Eskenazi Health  

Sub-Division: Hospital  

Req ID:  7681 

Schedule: Full Time 

Shift: Days 

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status


Job Role Summary

The Clinical Informatics Specialist II reports to the Clinical Informatics Specialist Supervisor. The Clinical Informatics Specialist II (CIS II) acts as a liaison between the hospital’s clinical areas, Quality, Analytics, and Information Services (IS). This includes participation in determining the needs and requirements for clinical applications within the health system. The CIS II also participates in the evaluation, selection and implementation of clinical systems, assisting with training and development needs and large scale initiatives involving HIT (health information technology). This position works with clinical staff and providers to optimize the usage of clinical systems through education and training, quality outcomes and by providing support in accordance with organizational goals. 

Essential Functions and Responsibilities

•    Collaborates closely with – and communicates between – IT/IS leadership and the clinical community to provide leadership for clinical systems projects and initiatives
•    Develops a working knowledge of all clinical information systems in place at Eskenazi Health as well as the infrastructure for the clinical information systems in order to support the staff and leadership in troubleshooting, upgrades and training
•    Ensures clinical/operational needs are evaluated and validated when implementation plans are developed by collecting input from end users
•    Assesses the implications on clinical operations and processes of patient care delivery when assisting in resolution of departmental issues
•    Proactively identifies potential IT or workflow related issues; develops ideas, formulates and implements a plan for modifying system changes, collaborating as needed. Assists with standardization of optimization or enhancement processes to capture such requests across the health system.
•    Completes rounds on the patient units as directed and appropriate to support end users and validate clinical workflow
•    Clarifies needs, assists with request prioritization and larger scale project requests with Project Management.
•    Facilitates adaptation and utilization of the Electronic Health Record (EHR)
•    Maintains and updates clinical content within the EHR
•    Coordinates with the training teams to educate providers, nursing, pharmacy and ancillary staff as appropriate on workflow, system design and proposed and actual changes
•    Assists in the development of user policies and procedures
•    Promotes HIT initiatives to complement evidence based practices, patient safety, and end user workflow efficiency
•    Develops specifications that will support the design and successful implementation of clinical applications across the organization
•    Manages workflow and business process changes to ensure the success and optimization of new or modified clinical information systems
•    Ensures that new or modified clinical information systems maintain patient confidentiality and privacy
•    Acts as a mentor to CIS I and Seeks out educational, teaching, coaching and mentoring opportunities

Job Requirements

•    Bachelor of Science in Nursing (BSN) or Associate of Science in Nursing (ASN) with current RN license, or appropriate clinical degree or certification for area of practice
•    Preferred Epic certification or Epic training experience 
•    Three years of experience in a clinical setting required
•    One year of experience with implementation, redesign or process work that includes clinical system redesign required

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.