CARE COORDINATOR - Mental Health Recovery Center in Indianapolis, IN at Eskenazi Health

Date Posted: 12/15/2019

Job Snapshot

Job Description

Organization: HHC

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

Sandra Eskenazi Mental Health Center, Indiana’s first community mental health center has a philosophy of care that stresses strength-based, community centered treatment that utilizes the recovery model and welcomes all patients from children to seniors. 

We are seeking a Care Coordinator who will provide quality care coordination and case management working with clients at the Kathi & Bob Postlethwait Mental Health Recovery Center. This is an inpatient facility for individuals with serious mental illness who require the safest possible environment for their recovery. Located on the seventh floor of the Sidney & Lois Eskenazi Hospital, the center is a safe area that respects the autonomy of each patient as much as possible.

Staff members are aware of the challenges and misperceptions that can accompany a diagnosis of mental illness and therefore acknowledge this sensitivity by providing treatment in an environment that upholds patients’ rights and dignity. The center’s multidisciplinary team of psychiatrists, medical students, nurses, pharmacists, social workers and occupational therapists provide care to more than 800 patients each year. Team members meet regularly to discuss each patient’s care and individual needs, encouraging independence and self-care whenever possible.

The ultimate goal of the Kathi & Bob Postlethwait Mental Health Recovery Center is to return patients to their homes and communities as soon as appropriate. Outpatient case managers work with patients on making that transition by arranging continuity of care and support after discharge.

A successful Care Coordinator will:

  • In collaboration with the MD/CNS and treatment team, formulates, develops and revises treatment plans, BPSA’s, ANSA/CANS assessments, and other necessary client assessments timely, accurately, and with good quality
  • Use discretion and independent judgment to develop treatment plans, in consultation with the treatment team
  • Advocate for clients to ensure access to needed services which includes developing community relationships and resources
  • Implement treatment plans, coordinates service revisions based on treatment plans
  • Identify any high risk patient symptoms or circumstances that would result in risk for self-harm or harm to others and notifies appropriate higher clinical level staff for consultation
  • Complete appropriate legal documentation as indicated on treatment plan
  • Interpret and applies service and billing procedures according to client needs; completes billing according to guidelines for timeliness and accuracy
  • Work with family, significant others and community supports to assist client in meeting goals
  • Alter activities/behaviors to reflect and ensure adequate care appropriate to the age of clients served
  • Work to fulfill duties noted in area specific competencies (Adult, Acute, Children’s or Addiction Services)
  • Meet the agency’s standard of timely completion of progress notes
  • Meet the agency’s standard of client service hours
  • Provide quality case management and activities of daily living skills training to clients
  • Monitor client progress and reflects this in documentation
  • Demonstrate commitment to professional growth by actively participating in clinical supervision

The qualified candidate will:

  •  Possess a Bachelor’s degree in social work, substance abuse, education, counseling, psychology, sociology, criminal justice or related field, plus a minimum of one year of related work experience OR
  • Bachelor’s degree in a non-behavioral field of study with significant course work in behavioral science plus a case management certificate from a certified and accredited program with a professional school of behavioral science
  • May substitute a Master’s degree in social work, substance abuse, education, counseling, psychology, sociology, criminal justice or related field  if no prior experience in mental health
  • Valid Indiana driver’s license that meets Eskenazi Health’s driving policy requirements

Eskenazi Health offers comprehensive benefits including, tuition reimbursement, retirement plans through OneAmerica, various on-campus dining options, a free fitness gym, free employee wellness programs, sky farm access and more. Come and be a part of our PRIDE values!

Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.


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