Care Coordinator Intensive Adult Outpatient in Indianapolis, IN at Eskenazi Health

Date Posted: 11/21/2020

Job Snapshot

Job Description

Organization: HHC

Division:Eskenazi Health  

Sub-Division: SEMHC  

Req ID:  7153 

Schedule: Full Time 

Shift: Days 

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

FLSA Status

Non-Exempt

Job Role Summary

In collaboration with the MD/CNS and treatment team, the Care Coordinator formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments. The Care Coordinator advocates for clients to ensure access to needed services which includes developing community relationships and resources.

Essential Functions and Responsibilities

  • In collaboration with the MD/CNS and treatment team, formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments timely, accurately, and with good quality
  • Uses discretion and independent judgment to develop treatment plans, in consultation with the treatment team
  • Advocates for clients to ensure access to needed services which includes developing community relationships and resources
  • Implements treatment plans; coordinates service revisions based on treatment plans
  • Identifies any high-risk patient symptoms or circumstances that would result in risk for self-harm or harm to others and notifies appropriate higher level clinical staff for consultation
  • Completes appropriate legal documentation as indicated on treatment plan
  • Interprets and applies service and billing procedures according to client needs; completes billing according to guidelines for timeliness and accuracy
  • Works with family, significant others and community supports to assist clients in meeting goals
  • Alters activities and behaviors to reflect and ensure adequate care appropriate to the age of clients served
  • Provides quality case management and activities of daily living skills training to clients
  • Monitors client progress and reflects this in documentation
  • Meets the agency's standards of timely completion of progress notes
  • Meets the agency's standards of client service hours
  • Demonstrates commitment to professional growth by actively participating in clinical supervision
  • Embraces, understands, and operates under the Recovery Model, including AIDET, the spirit of motivational interviewing, and follows the levels of accountability


Job Requirements

  • Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements
  • Bachelor's degree required, with the ability to meet minimum competency standards set forth by Sandra Eskenazi Mental Health Center; some Sandra Eskenazi Mental Health Center programs may have additional certification and/or educational requirements
  • Ability to meet the Indiana Medicaid billing requirements as an Other Behavioral Health Professional (OBHP) or Qualified Behavioral Health Professional (QBHP) as defined by Indiana Medicaid
  • All individuals working for the Opioid Treatment Program must have one of the following FSSA/DMHA-approved credentials for Care Coordinator providing counseling with an OTP:
    • Certified Alcoholism and Drug Abuse Counselor (CADAC) II
    • Certified Alcoholism and Drug Abuse Counselor (CADAC) IV
    • Indiana Certified Addiction Counselor (ICAC) I
    • Indiana Certified Addiction Counselor (ICAC) II
    • Licensed Social Worker (LSW) with Medication Assisted Treatment Specialist (MATS)
    • Licensed Clinical Addiction Counselor (LCAC)
    • Licensed Addiction Counselor (LAC)
    • Master Addiction Counselor (MAC)
    • National Certified Addiction Counselor (NCAC) I


Knowledge, Skills & Abilities

  • Ability to implement community and strengths-based treatment interventions
  • Strong interpersonal skills; ability to be both clear and concise in written and verbal communications
  • Solid knowledge of psychiatric and addiction diagnoses and understanding of their impact on behavior and all life domains
  • Solid knowledge of psychotropic medications; their uses and side effects
  • Use of discretion and independent decision making regarding client safety and care
  • Willingness and ability to carry out directives from other team members; ability to teach and mentor others
  • Ability to use communication skills appropriate to the age of the client
  • Ability to interpret and apply complex directives, information and regulations
  • Crisis intervention skills
  • Demonstrated leadership and team building ability
  • All individuals working for the Opioid Treatment Program must have experience and training to safely manage therapeutic services to patients and to provide therapeutic services to patients receiving Opioid treatment medication
  • Must meet the following basic competencies as applicable: Mental Status Exam, Medications, Legal, CPI, HAP Registration, CPR, Annual Education, Addictions, Age-Related, ANSA (Adult Staff Only), CANS (Children Staff Only), Revenue Cycle Sessions I & II


Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.

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